- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Corporate Governance
Norfolk Southern is governed by a set of policies and processes that ensure the highest ethical standards and promote transparency and accountability. This section provides documents and reports to enable investors to understand our governance structure, our Board of Directors’ strategic and independent oversight of our organization, and our commitment to good corporate governance.
Delivering on our Commitments
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Learn more about what we’re doing to support our people and drive sustainability, along with our commitment to strong governance and risk management practices, by reading the latest Forging a Better Tomorrow Report.
MAKING IT RIGHT: COMPLETING ONSITE RESTORATION AND SUPPORTING THE COMMUNITY
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Over the past three years, we have been living out our commitment to making it right. We continue our mission of delivering a stronger future for the area. Norfolk Southern and our contractors have worked under the regulatory oversight of local, state and federal agencies with a focus on restoring the derailment site and surrounding area to its pre-derailment condition or better. In September 2025, onsite restoration work was completed. Routine monitoring under regulatory oversight is ongoing and continues to show the environment around the site is safe.
2026 Proxy Statement