- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Corporate Officers
Alan H. Shaw
President & Chief Executive Officer
Claude E. "Ed" Elkins
Executive Vice President & Chief Marketing Officer
Mark R. George
Executive Vice President & Chief Financial Officer
Nabanita C. Nag
Executive Vice President Corporate Affairs, Chief Legal Officer & Corporate Secretary
John F. Orr
Executive Vice President & Chief Operating Officer
Michael R. McClellan
Senior Vice President & Chief Strategy Officer
Edward F. "Ed" Boyle Jr.
Vice President Engineering
Christopher J. "Chris" Ceraso
Vice President & Treasurer
Michael F. "Mike" Cox
Vice President Taxation
Jacob R. Elium
Vice President Network Planning & Optimization
John R. Fleps
Vice President Safety
Jacqueline M. "Jacquie" Gray
Vice President Internal Audit
Floyd E. Hudson III
Vice President Field Engagement
Angela D. Kolar
Vice President & Chief Compliance Officer
Stefan R. Loeb
Vice President Business Development & First & Final Mile Markets
Claiborne L. "Clay" Moore
Vice President & Controller
Rodney D. Moore
Vice President Network Operations
Jason M. Morris
Vice President Law
Kathleen C. Smith
Vice President Industrial Products
Betsy Talton-Buck
Vice President & Chief Communication Officer
Yannik T. Thomas
Vice President Intermodal & Automotive Operations
Shawn I. Tureman
Vice President Intermodal & Automotive Marketing
Frank Voyack
Vice President Government Relations
Robert W. “Wai” Wong
Vice President Labor Relations
Jason A. Zampi
Vice President Financial Planning & Analysis
Corporate Governance Documents
Norfolk Southern Keeps America’s Economy Moving
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We are driving technological innovation to propel our bold vision for the future. We’re building a diverse and inclusive culture, advancing industry leading sustainability initiatives in all we do, and investing in our team to create rewarding careers.