- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Corporate Officers
Alan H. Shaw
President & Chief Executive Officer
Claude E. "Ed" Elkins
Executive Vice President & Chief Marketing Officer
Mark R. George
Executive Vice President & Chief Financial Officer
Nabanita C. Nag
Executive Vice President Corporate Affairs & Chief Legal Officer
John F. Orr
Executive Vice President & Chief Operating Officer
Michael R. McClellan
Senior Vice President & Chief Strategy Officer
Edward F. "Ed" Boyle Jr.
Vice President Engineering
Christopher J. "Chris" Ceraso
Vice President & Treasurer
Michael F. "Mike" Cox
Vice President Taxation
Jacob R. Elium
Vice President Network Planning & Optimization
John R. Fleps
Vice President Safety
Joseph M. "Joe" Gioe
Vice President Transportation
Jacqueline M. "Jacquie" Gray
Vice President Internal Audit
Floyd E. Hudson III
Vice President Field Engagement
Angela D. Kolar
Vice President & Chief Compliance Officer
Stefan R. Loeb
Vice President Business Development & First & Final Mile Markets
Claiborne L. "Clay" Moore
Vice President & Controller
Rodney D. Moore
Vice President Network Operations
Jason M. Morris
Vice President Law
Kathleen C. Smith
Vice President Industrial Products
Betsy Talton-Buck
Vice President & Chief Communication Officer
Yannik T. Thomas
Vice President Intermodal & Automotive Operations
Shawn I. Tureman
Vice President Intermodal & Automotive Marketing
Frank Voyack
Vice President Government Relations
Robert W. “Wai” Wong
Vice President Labor Relations
Jason A. Zampi
Vice President Financial Planning & Analysis
Denise W. Hutson
Corporate Secretary
Corporate Governance Documents
Norfolk Southern Keeps America’s Economy Moving
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We are driving technological innovation to propel our bold vision for the future. We’re building a diverse and inclusive culture, advancing industry leading sustainability initiatives in all we do, and investing in our team to create rewarding careers.