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INVESTORS
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NYSENSC

Shareholder Services

Norfolk Southern is dedicated to serving its shareholders. On this page, you can find links to commonly requested documents, information on our INVESTORS CHOICE Plan, and shareholder contacts. For assistance with most services related to stock ownership, contact Equiniti Trust Company, LLC (EQ) at 877-864-4750.

The following are ways to become a shareholder of Norfolk Southern Corporation:
INVESTORS CHOICE Plan

Norfolk Southern Corporation and transfer agent, Equiniti Trust Company, LLC, offer the INVESTORS CHOICE Plan for investors wishing to purchase or sell Norfolk Southern Corporation Common Stock. This plan is available to both present shareholders of record as well as to individual investors wishing to make an initial purchase of Norfolk Southern Corporation Common Stock. Once enrolled in the Plan you can invest cash dividends when paid and make optional cash investments simply and conveniently. To get involved in the INVESTORS CHOICE Plan, contact EQ at 877-864-4750 or choose the link below to be taken to the plan materials on EQ’s website.

Forms available for download: 
INVESTORS CHOICE Plan

Other Options

You can invest in the common stock of Norfolk Southern through many financial institutions, such as full-service brokers, discount brokers and online brokers. Minimums, fees and other terms vary. Consult your local listings or financial advisor for more information.

Transfer Agent

Norfolk Southern’s designated transfer agent is Equiniti Trust Company, LLC. Contact the transfer agent for answers concerning the subjects below:

  • Dividend reinvestment plan
  • Lost or stolen certificates
  • Stock transfer requirements

Equiniti Trust Company, LLC
1-877-864-4750 
Email: info@astfinancial.com
Web site: equiniti.com/us/ast-access

Send certificates for transfer by First Class Registered/Certified mail or correspondences: 

Equiniti Trust Company, LLC
Attn:  Transfers
6201 15th Avenue
Brooklyn, NY  11219

Overnight/Express Mail Service: 

Equiniti Trust Company, LLC
Attn:  Transfers
6201 15th Avenue
Brooklyn, NY  11219

Investment Community, Security Analysts, Portfolio Managers Contact

Luke Nichols
Senior Director Investor Relations
(470) 867-4807
luke.nichols@nscorp.com

Shareholder Contacts

Contact Equiniti Trust Company, LLC for answers concerning the subjects below:

  • INVESTORS CHOICE Plan - Getting started
  • Change of address for future dividend checks
  • Change bank and/or account number of future dividend direct deposit
  • Receipt of dividends
  • Ex-dividend date/record date
  • Lost or stolen certificates
  • Stock transfer requirements

Equiniti Trust Company, LLC
equiniti.com/us/ast-access

Mail:
Transfer Agent, Registrar and Dividend Disbursing Agent
Norfolk Southern Corporation
c/o Equiniti Trust Company, LLC
6201 15th Ave., Brooklyn, N.Y.  11219

Phone:
877-864-4750
For international calls: 718-921-8124
TDD 866-703-9077
TDD (International) 718-921-8386

Email:
info@astfinancial.com