Registered Shareholder FAQs

Equiniti Trust Company, LLC, offer the INVESTORS CHOICE Plan for investors wishing to purchase or sell Norfolk Southern Corporation Common Stock. This plan is available to both present shareholders of record as well as to individual investors wishing to make an initial purchase of Norfolk Southern Corporation Common Stock.  Once enrolled in the Plan you can invest cash dividends when paid and make optional cash investments simply and conveniently.  To get involved in the INVESTORS CHOICE Plan, contact Equiniti Trust Company, LLC at 877-864-4750 or click on the following link:

INVESTORS CHOICE Plan

When a broker holds your stock, it is usually registered in the broker's name, or "street name." Norfolk Southern does not know the identity of individual shareholders who hold stock in this manner. We know only that a broker holds a certain number of shares that may be for any number of customers. Also, you will receive dividend payments, annual reports and proxy materials through your broker. Please notify your broker, not Equiniti Trust Company, LLC, if you wish to eliminate unwanted, duplicate mailings.

If you are interested in transfer requirements, contact Equiniti Trust Company, LLC at 877-864-4750.

If your stock certificates are lost, stolen or in some way destroyed, notify Equiniti Trust Company, LLC by calling 877-864-4750 or in writing immediately at the following address: Norfolk Southern Corporation, c/o Equiniti Trust Company, LLC, 6201 15th Avenue, Brooklyn, NY 11219.

Some shareholders of record hold Norfolk Southern stock in similar, but different, names, such as Mary T. Jones and M.T. Jones. When this occurs, we are required to create separate accounts for each name. Although the mailing addresses are the same, Equiniti Trust Company, LLC is required to mail separate dividend checks and any other materials to each account.

If you want to consolidate separate accounts into one account, contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

Norfolk Southern pays dividends on its common stock when and if declared by the Board of Directors to shareholders of record. Effective with the May 20, 2021 dividend, Norfolk Southern is reducing the days between shareholder of record date and payable date, effectively accelerating payments to shareholders. The new dividend payable dates will be on or about February 20, May 20, August 20, and November 20. If you would like direct deposit of your dividends, please contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

If you do not receive your dividend check within 10 business days after the payment date or if your check is lost or destroyed, please contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

Norfolk Southern Corporation has had two stock splits since June 1, 1982, the first trading day as NSC:

03/06/1987 – 3-for-1 stock split
09/05/1997 – 3-for-1 stock split

Norfolk Southern Corporation is traded on the New York Stock Exchange under the ticker symbol "NSC".

If your total dividends on your Dividend Reinvestment Plan shares for the year were $10 or more, you will receive a 1099-DIV and the dividend amount will be reported to the Internal Revenue Service (IRS). If your total dividends for the year were less than $10 and you did not have withholding, a 1099-DIV was not prepared. If there was any tax withholding, a 1099-DIV was produced and will be reported to the IRS. If you have any concerns regarding this matter, please contact your financial advisor or tax accountant. If you own certificated shares, Equiniti Trust Company, LLC will also send you a 1099-DIV for the dividends reinvested on these shares.

To have the appropriate form sent to you, please contact Equiniti Trust Company, LLC by calling 877-864-4750 or write to the following address: Norfolk Southern Corporation, c/o Equiniti Trust Company, LLC, 6201 15th Avenue, Brooklyn, NY 11219. You can also visit equiniti.com/us/ast-access.

At this time, we anticipate delivering paper copies of our Annual Report and Proxy Statement to shareholders registered with our transfer agent, Equiniti Trust Company, LLC.  If your shares are beneficially held through a broker, you will receive a paper notice and you can opt to receive the documents electronically or via paper copy. These materials will also be made available on the Internet at a web address that will be provided in the notice and paper materials.

The corporation’s Board of Directors has the discretion to schedule Norfolk Southern’s Annual Meeting of Shareholders for any date in March, April, May or June of each year.