stock ticker
NYSENSC

Registered Shareholder FAQs

Does Norfolk Southern have a dividend reinvestment plan and, if so, does it permit direct purchases of NS stock?

Equiniti Trust Company, LLC, offer the INVESTORS CHOICE Plan for investors wishing to purchase or sell Norfolk Southern Corporation Common Stock. This plan is available to both present shareholders of record as well as to individual investors wishing to make an initial purchase of Norfolk Southern Corporation Common Stock.  Once enrolled in the Plan you can invest cash dividends when paid and make optional cash investments simply and conveniently.  To get involved in the INVESTORS CHOICE Plan, contact Equiniti Trust Company, LLC at 877-864-4750 or click on the following link:

INVESTORS CHOICE Plan

How can I find out about stock held in brokerage accounts?

When a broker holds your stock, it is usually registered in the broker's name, or "street name." Norfolk Southern does not know the identity of individual shareholders who hold stock in this manner. We know only that a broker holds a certain number of shares that may be for any number of customers. Also, you will receive dividend payments, annual reports and proxy materials through your broker. Please notify your broker, not Equiniti Trust Company, LLC, if you wish to eliminate unwanted, duplicate mailings.

How can I transfer my stock?

If you are interested in transfer requirements, contact Equiniti Trust Company, LLC at 877-864-4750.

What should I do if my stock certificates are lost or stolen?

If your stock certificates are lost, stolen or in some way destroyed, notify Equiniti Trust Company, LLC by calling 877-864-4750 or in writing immediately at the following address: Norfolk Southern Corporation, c/o Equiniti Trust Company, LLC, 6201 15th Avenue, Brooklyn, NY 11219.

Why do I receive multiple dividend checks and duplicate mailings?

Some shareholders of record hold Norfolk Southern stock in similar, but different, names, such as Mary T. Jones and M.T. Jones. When this occurs, we are required to create separate accounts for each name. Although the mailing addresses are the same, Equiniti Trust Company, LLC is required to mail separate dividend checks and any other materials to each account.

How do I consolidate multiple accounts?

If you want to consolidate separate accounts into one account, contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

When does Norfolk Southern pay dividends?

Norfolk Southern pays dividends on its common stock when and if declared by the Board of Directors to shareholders of record. Effective with the May 20, 2021 dividend, Norfolk Southern is reducing the days between shareholder of record date and payable date, effectively accelerating payments to shareholders. The new dividend payable dates will be on or about February 20, May 20, August 20, and November 20. If you would like direct deposit of your dividends, please contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

What if I do not receive my dividend check or need assistance with address changes?

If you do not receive your dividend check within 10 business days after the payment date or if your check is lost or destroyed, please contact Equiniti Trust Company, LLC at 877-864-4750 or visit equiniti.com/us/ast-access.

What is the history of stock splits for Norfolk Southern Corporation?

Norfolk Southern Corporation has had two stock splits since June 1, 1982, the first trading day as NSC:

03/06/1987 – 3-for-1 stock split
09/05/1997 – 3-for-1 stock split

What is the ticker symbol and stock exchange for Norfolk Southern Corporation?

Norfolk Southern Corporation is traded on the New York Stock Exchange under the ticker symbol "NSC".

Will I receive a 1099-DIV even if my dividends were reinvested?

If your total dividends on your Dividend Reinvestment Plan shares for the year were $10 or more, you will receive a 1099-DIV and the dividend amount will be reported to the Internal Revenue Service (IRS). If your total dividends for the year were less than $10 and you did not have withholding, a 1099-DIV was not prepared. If there was any tax withholding, a 1099-DIV was produced and will be reported to the IRS. If you have any concerns regarding this matter, please contact your financial advisor or tax accountant. If you own certificated shares, Equiniti Trust Company, LLC will also send you a 1099-DIV for the dividends reinvested on these shares.

How can I obtain a W-8BEN or W-9 form?

To have the appropriate form sent to you, please contact Equiniti Trust Company, LLC by calling 877-864-4750 or write to the following address: Norfolk Southern Corporation, c/o Equiniti Trust Company, LLC, 6201 15th Avenue, Brooklyn, NY 11219. You can also visit equiniti.com/us/ast-access.

How will I receive my Annual Report and Proxy Statement?

At this time, we anticipate delivering paper copies of our Annual Report and Proxy Statement to shareholders registered with our transfer agent, Equiniti Trust Company, LLC.  If your shares are beneficially held through a broker, you will receive a paper notice and you can opt to receive the documents electronically or via paper copy. These materials will also be made available on the Internet at a web address that will be provided in the notice and paper materials.

When is the Annual Meeting of Shareholders?

The corporation’s Board of Directors has the discretion to schedule Norfolk Southern’s Annual Meeting of Shareholders for any date in March, April, May or June of each year.